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The SmartHub App provides RGEC members account management at your fingertips. Members can view their usage and billing, manage payments, notify Customer Service Representatives of account and service issues and receive special billing messaging. Android users download the App from Google Play, and iPhones from the App Store, or utilize the QR codes below.


Google play QR Code Android  LInkQR Code Android            iPhone App Store QR Code IOS LinkQR Code IOS

     

Now report electric outages and check on the status by utilizing the SMS text messaging functionalty from your cell phone. Just text "OUT" to 768482 to report an outage or "STATUS" to check the status of your service during an outage. You must be a registered SmartHub user with an SMS phone number as a Messenger contact. This feature is directly integrated with Rio Grande's Outage Management System.


Member-Consumers who are not enrolled in SmartHub can now make payments on their electric account through the Pay Now feature online. All that is needed is the member name and account number. At present the accepted form of payment is e-check. Simply enter your banking information (routing and check numbers, when prompted.) Click Here to Pay Now

Connect with Rio Grande Electric Cooperative through SmartHub and smart home devices, like Amazon Echo or Google Home. Pay your bill, get payment history, check usage, and more anytime. Click on the links below for tips on how to interact with Rio Grande Electric Cooperative through a smart home device.

Voice Assistant Information                  Voice Assistant Set-Up Guide

With SmartHub Power Usage Alerts, RGEC members can receive a text message or email notification for high or low energy usage. Click HERE for step-by-step instructions on setting up you Power Usage Alerts.