Lobbies Are Open
Our lobbies are open to the public.
State of the Co-op by CEO/COO
- June 1, 2020, State of the Co-op Address (PDF)
- May 26, 2020, State of the Co-op Address (PDF)
- May 18, 2020, State of the Co-op Address (PDF)
- May 11, 2020, State of the Co-op Address (PDF)
- May 4, 2020, State of the Co-op Address (PDF)
- April 27, 2020, State of the Co-op Address (PDF)
- April 20, 2020, State of the Co-op Address (PDF)
- April 13, 2020, State of the Co-op Address (PDF)
- April 6, 2020, State of the Co-op Address (PDF)
- March 30, 2020, State of the Co-op Address (PDF)
- March 25, 2020, State of the Co-op Address (PDF)
Alternative Ways of Conducting Business
- Secure pay system at (888) 259-9084
- SmartHub
- Email a customer service representative by visiting our Contact Us page
- Call dispatch 24 hours a day, 7 days a week at (800) 749-1509
COVID-19 Updates in Co-op Country
As of January 14, 2022 the Texas Department of State Health Services no longer reports the number of active cases by county. For more information on reported COVID-19 counts, please visit the DSHS County Trends Map (TX) or NMDOH County Information (NM).
New Mexico Public Health Order (1/7/2022- 2/4/2022)
COVID-19 Information
Vaccine
View the Government of Texas website for information on the vaccine distribution plan in Texas.
Prevention
Practice social distancing by putting space between yourself and others. Continue to practice healthy habits to help slow the spread of coronavirus (COVID-19). Much is unknown about how COVID-19 spreads. We believe it spreads mostly from person to person through respiratory droplets produced when someone who is sick coughs or sneezes. You can help prevent the spread of respiratory illnesses like COVID-19 by following simple daily precautions.
- Wash your hands for at least 20 seconds
- Clean and disinfect frequently used surfaces
- Stay home if you’re sick
- Avoid touching your face
Learn more about staying safe and healthy at the Centers for Disease Control and Prevention (CDC) website.