Lobbies Now Open
Our lobbies are open to the public. Masks/facial coverings are recommended, and social distancing is in effect. We frequently clean and sanitize, for your protection.
Thank you!
State of the Co-op by CEO/COO
- June 1, 2020, State of the Co-op Address (PDF)
- May 26, 2020, State of the Co-op Address (PDF)
- May 18, 2020, State of the Co-op Address (PDF)
- May 11, 2020, State of the Co-op Address (PDF)
- May 4, 2020, State of the Co-op Address (PDF)
- April 27, 2020, State of the Co-op Address (PDF)
- April 20, 2020, State of the Co-op Address (PDF)
- April 13, 2020, State of the Co-op Address (PDF)
- April 6, 2020, State of the Co-op Address (PDF)
- March 30, 2020, State of the Co-op Address (PDF)
- March 25, 2020, State of the Co-op Address (PDF)
Alternative Ways of Conducting Business
- Secure pay system at (888) 259-9084
- SmartHub
- Email a customer service representative by visiting our Contact Us page
- Call dispatch 24 hours a day, 7 days a week at (800) 749-1509
COVID-19 Updates in Co-op Country
Texas: 5,971 Active RGEC County Totals
Active Cases As reported by the Texas Department of State Health Services
- Brewster County: 3— Brewster County Executive Order (PDF)
- Crockett County: 7 — Crockett County Executive Order (PDF)
- Culberson County: 6 — Culberson County Executive Order (PDF)
- Dimmit County: 22 – Dimmit County Executive Order (PDF)
- City of Carrizo Springs — City of Carrizo Springs Executive Order (PDF)
- Edwards County: 4— Edwards County Executive Order (PDF)
- El Paso County: 5,360 — El Paso County Executive Order (PDF)
- Hudspeth County: 8 — Hudspeth County Executive Order (PDF)
- Jeff Davis County: 3 — Jeff Davis County Executive Order (PDF)
- Kinney County: 4 — Kinney County Executive Order (PDF)
- Maverick County: 98 — Maverick County Executive Order (PDF)
- Pecos County: 33— Pecos County Executive Order (PDF)
- Presidio County: 10 — Presidio County Executive Order (PDF)
- Reeves County: 69 — Reeves County Executive Order (PDF)
- Terrell County: 3 — Terrell County Executive Order (PDF)
- Uvalde County: 33 — Uvalde County Executive Order (PDF)
- Val Verde County: 71 — Val Verde County Executive Order (PDF)
- Webb County: 218 — Webb County Executive Order (PDF)
- Zavala County: 19 — Zavala County Executive Order (PDF)
New Mexico: 589 Active RGEC County Totals
Active Cases As reported by the New Mexico Department of Health
- Eddy County: 256 — Eddy County Executive Order (PDF)
- Otero County: 333
COVID-19 Information
Vaccine
View the Government of Texas website for information on the vaccine distribution plan in Texas.
Prevention
Practice social distancing by putting space between yourself and others. Continue to practice healthy habits to help slow the spread of coronavirus (COVID-19). Much is unknown about how COVID-19 spreads. We believe it spreads mostly from person to person through respiratory droplets produced when someone who is sick coughs or sneezes. You can help prevent the spread of respiratory illnesses like COVID-19 by following simple daily precautions.
- Wash your hands for at least 20 seconds
- Clean and disinfect frequently used surfaces
- Stay home if you’re sick
- Avoid touching your face
Learn more about staying safe and healthy at the Centers for Disease Control and Prevention (CDC) website.
Take action to slow the spread of COVID-19 by wearing a cloth face covering in public spaces, keeping at least six feet of physical distance, and frequently washing your hands. Do not buy surgical masks to use as a face covering. Those are intended for healthcare workers and first responders. Many items you may already have in your home can be used to create face coverings. Learn more at the Guidance for Wearing Masks page on the CDC website.
Everyone reacts differently to stressful situations like COVID-19. You may feel anxious, mad, sad, or overwhelmed. Find ways to reduce your stress to help yourself and the people you care about.
Learn more about stress and coping during the COVID-19 outbreak by visiting the Coping with Stress page on the CDC website.