COVID-19 Updates

Lobbies Now Open

Members and guests are asked to wear a mask/facial covering. Rio Grande Electric Cooperative (RGEC) personnel are also wearing facial coverings.

A strict six feet social distancing policy is in effect. Please observe all social distancing markers.

Thank you!

State of the Co-op by CEO/COO

Emergency Deferred Payments

If your income has been adversely affected due to the pandemic, let your cooperative help alleviate its effect. We are offering extra time for you to pay your RGEC bill. Please contact your local Customer Service Representative by email or phone by visiting our Contact Us page prior to the due date of the bill. This applies to Residential customers only.

Alternative Ways of Conducting Business

Secure pay system at (888) 259-9084
SmartHub
Email a customer service representative by visiting our Contact Us page
Call dispatch 24 hours a day, 7 days a week at (800) 749-1509

COVID-19 Updates in Co-op Country

Texas: 273,585

Active Cases As reported by the Texas Department of State Health Services

Brewster County: 28 — Brewster County Executive Order (PDF)
Crockett County: 31 — Crockett County Executive Order (PDF)
Culberson County: 4 — Culberson County Executive Order (PDF)
Dimmit County: 42 – Dimmit County Executive Order (PDF)
City of Carrizo Springs — City of Carrizo Springs Executive Order (PDF)
Edwards County: 9 — Edwards County Executive Order (PDF)
El Paso County: 1,466 — El Paso County Executive Order (PDF)
Hudspeth County: 9 — Hudspeth County Executive Order (PDF)
Jeff Davis County: 5 — Jeff Davis County Executive Order (PDF)
Kinney County: 19 — Kinney County Executive Order (PDF)
Maverick County: 145 — Maverick County Executive Order (PDF)
Pecos County: 113 — Pecos County Executive Order (PDF)
Presidio County: 12 — Presidio County Executive Order (PDF)
Reeves County: 210 — Reeves County Executive Order (PDF)
Terrell County: 9 — Terrell County Executive Order (PDF)
Uvalde County: 332 — Uvalde County Executive Order (PDF)
Val Verde County: 341 — Val Verde County Executive Order (PDF)
Webb County: 445 — Webb County Executive Order (PDF)
Zavala County: 101 — Zavala County Executive Order (PDF)

New Mexico: 880

Active Cases As reported by the New Mexico Department of Health

Eddy County: 504 — Eddy County Executive Order (PDF)
Otero County: 376

COVID-19 Information

Vaccine

View the Government of Texas website for information on the vaccine distribution plan in Texas.

Prevention

Practice social distancing by putting space between yourself and others. Continue to practice healthy habits to help slow the spread of coronavirus (COVID-19). Much is unknown about how COVID-19 spreads. We believe it spreads mostly from person to person through respiratory droplets produced when someone who is sick coughs or sneezes. You can help prevent the spread of respiratory illnesses like COVID-19 by following simple daily precautions.

Wash your hands for at least 20 seconds
Clean and disinfect frequently used surfaces
Stay home if you’re sick
Avoid touching your face

Learn more about staying safe and healthy at the Centers for Disease Control and Prevention (CDC) website.

Take action to slow the spread of COVID-19 by wearing a cloth face covering in public spaces, keeping at least six feet of physical distance, and frequently washing your hands. Do not buy surgical masks to use as a face covering. Those are intended for healthcare workers and first responders. Many items you may already have in your home can be used to create face coverings. Learn more at the Guidance for Wearing Masks page on the CDC website.

Everyone reacts differently to stressful situations like COVID-19. You may feel anxious, mad, sad, or overwhelmed. Find ways to reduce your stress to help yourself and the people you care about.

Learn more about stress and coping during the COVID-19 outbreak by visiting the Coping with Stress page on the CDC website.