Job Details
Status
openEnd Date
Until Filled
Job Type
Full-Time, Non-ExemptLocation
Job Description
To efficiently and effectively maintain information technology deployed company wide and provide computer support in a timely manner to all employees by conducting training, and problem resolution using technical skills or knowledge already possessed, or gained through research or collaboration within the IT Department.
Working Conditions
- Subject to irregular working hours
- Travel and overnight stay will be required
- To ensure all employees are provided with drug free and alcohol free working conditions, pre- employment, post-accident, reasonable cause and random drug and alcohol tests are conducted on all employees
Duties and Responsibilities
- Develop and maintain Cooperative reports, records, databases, spreadsheets, and application programs
- Maintain the corporate LAN and wireless networks
- Provide assistance with managing file/system backups
- Provide assistance with managing a MDM(Mobile Device Management) system
- Provide website authoring support
- Assist in maintaining department inventory
- Maintain all computer service agreements, software licenses, and evaluate and recommend new computer hardware and software
- Install, maintain and provide support for the following:
- Phone system hardware/software
- Fax server
- Video conferencing hardware/software
- Surveillance system security cameras
- Surveillance system digital video recorders
- Surveillance system software
- Fuel system management hardware/software
- Building access control system/components
- Antivirus server/client updates
- Signage software/hardware
- Computer workstation software/hardware
- Wireless communications (offices and substations)
- Provide assistance with network security implementation and maintenance
- Provide PC software training to all Cooperative employees as needed
- Perform additional duties as requested
- Learn and comply with Cooperative’s safety rules and procedures
Job Related Qualifications
- A minimum of five (5) years of relevant experience working in the information technology field
- Associates Degree
- Carry out variety of activities with high degree of accuracy and attention to detail
- Able to communicate technical information and to provide advice and assistance to Cooperative personnel on all aspects of computer operations
- Able to learn and apply any technical knowledge needed to troubleshoot hardware and software problems, and must be able to deploy new software applications
- Must have experience with Microsoft Windows Server operating systems, Microsoft Windows desktop operating systems, Microsoft Office, computer networking, networking protocols and methods of data communications
- Knowledge of SIEMs (Security Information and Event Management Systems) and application whitelisting (preferred)
- Ability to develop applications in Microsoft Access or other database management software
- Possess good interpersonal skills including the ability to maintain a harmonious relationship with all Cooperative personnel and the members
- Possess oral and written communications skills in the English language
- Ability to multitask and willingness to take on new responsibilities in a constantly evolving environment
- Able to maintain confidential information
- Possess a valid Texas Driver’s License and be insurable with the Cooperative’s insurance carrier
- Must be or become certified in first aid and cardiopulmonary resuscitation
Special Requirements
- Required to pass a physical examination when employed
- Must have sufficient health to perform the essential functions, duties and responsibilities of the job
- Must be able to perform tasks, which require lifting, standing or sitting for extended periods of time