IT/Network Specialist (Brackettville)

Job Description

To efficiently and effectively maintain information technology deployed company wide and provide computer support in a timely manner to all employees by conducting training, and problem resolution using technical skills or knowledge already possessed, or gained through research or collaboration within the IT Department.

Working Conditions

• Subject to irregular working hours
• Travel and overnight stay will be required
• To ensure all employees are provided with drug free and alcohol free working conditions, pre- employment, post-accident, reasonable cause and random drug and alcohol tests are conducted on all employees

Duties and Responsibilities

• Develop and maintain Cooperative reports, records, databases, spreadsheets, and application programs
• Maintain the corporate LAN and wireless networks
• Provide assistance with managing file/system backups
• Provide assistance with managing a MDM(Mobile Device Management) system
• Provide website authoring support
• Assist in maintaining department inventory
• Maintain all computer service agreements, software licenses, and evaluate and recommend new computer hardware and software
• Install, maintain and provide support for the following:
  1. Phone system hardware/software
  2. Fax server
  3. Video conferencing hardware/software
  4. Surveillance system security cameras
  5. Surveillance system digital video recorders
  6. Surveillance system software
  7. Fuel system management hardware/software
  8. Building access control system/components
  9. Antivirus server/client updates
  10. Signage software/hardware
  11. Computer workstation software/hardware
  12. Wireless communications (offices and substations)
  13. Provide assistance with network security implementation and maintenance
• Provide PC software training to all Cooperative employees as needed
• Perform additional duties as requested
• Learn and comply with Cooperative’s safety rules and procedures

Job Related Qualifications

• A minimum of five (5) years of relevant experience working in the information technology field
• Associates Degree
• Carry out variety of activities with high degree of accuracy and attention to detail
• Able to communicate technical information and to provide advice and assistance to Cooperative personnel on all aspects of computer operations
• Able to learn and apply any technical knowledge needed to troubleshoot hardware and software problems, and must be able to deploy new software applications
• Must have experience with Microsoft Windows Server operating systems, Microsoft Windows desktop operating systems, Microsoft Office, computer networking, networking protocols and methods of data communications
• Knowledge of SIEMs (Security Information and Event Management Systems) and application whitelisting (preferred)
• Ability to develop applications in Microsoft Access or other database management software
• Possess good interpersonal skills including the ability to maintain a harmonious relationship with all Cooperative personnel and the members
• Possess oral and written communications skills in the English language
• Ability to multitask and willingness to take on new responsibilities in a constantly evolving environment
• Able to maintain confidential information
• Possess a valid Texas Driver’s License and be insurable with the Cooperative’s insurance carrier
• Must be or become certified in first aid and cardiopulmonary resuscitation

Special Requirements

• Required to pass a physical examination when employed
• Must have sufficient health to perform the essential functions, duties and responsibilities of the job
• Must be able to perform tasks, which require lifting, standing or sitting for extended periods of time