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STATE OF THE CO-OP
BY C
EO ROGER ANDRADE

As the Co-op enters Week #9 of closed lobbies, I am happy to tell you we are one step closer to reopening! Currently, each of our 6 area offices are busy preparing to open on schedule, June 1. Sanitizing stations and social distancing signage is being prepared, and will be in place when the doors open.

As mentioned in COO Theresa Quiroz’ State of the Co-op Address last week, a strict social distancing policy will be in place. We ask that if you do visit an RGEC office, you wear a mask/facial covering during the entirety of your stay. This protocol has already been put into place with all Co-op employees, to ensure both member and employee safety. . . Read More

Archive:

May 11, 2020     May 4, 2020     April 27, 2020     April 20, 2020     April 13, 2020      April 6, 2020    

March 30, 2020     March 25, 2020

 
EMERGENCY DEFERRED PAYMENTS
If your income has been adversely affected due to the pandemic, let your cooperative help alleviate its effect. We are offering extra time for you to pay your RGEC bill. Please contact your local Customer Service Representative by email or phone (www.riogrande.coop/contact/) prior to the due date of the bill. This applies to Residential customers only.
 
ALTERNATIVE WAYS OF CONDUCTING BUSINESS
SECURE PAY SYSTEM

888-259-9084
PRESS 1
to check your account status or make a one-time payment
PRESS 2
to update your phone number
PRESS 3
to create or update your pin
PRESS 4
to update your bank draft or credit card information
PRESS 8
to repeat the menu
SMARTHUB


 
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AND MORE!
EMAIL A CUSTOMER SERVICE REP.

Alpine
Brackettville
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CALL DISPATCH 24/7



800-749-1509
       
COVID-19 UPDATES
IN CO-OP COUNTRY
TEXAS - 56,560 CASES*

NEW MEXICO - 7,130 CASES*

Brewster County - 1
Crockett County - 0
Culberson County - 0
Dimmit County - 1
City of Carrizo Springs
Edwards County - 0
El Paso County - 2,393
Hudspeth County - 1
Jeff Davis County - 0
Kinney County - 0
Maverick County - 97
Pecos County - 27
Presidio County - 0
Reeves County - 3
Terrell County - 0
Uvalde County - 6
Val Verde County - 14
Webb County - 492
Zavala County - 10

Eddy County - 19

Otero County - 17

*as reported by the Texas Department of State Health Services

*as reported by the New Mexico Department of Health

   
COVID-19 INFORMATION
Practice social distancing by putting space between yourself and others. Continue to practice healthy habits to help slow the spread of COVID-19. Much is unknown about how coronavirus (COVID-19) spreads. We believe it spreads mostly from person to person through respiratory droplets produced when someone who is sick coughs or sneezes.You can help prevent the spread of respiratory illnesses like COVID-19 by following simple daily precautions.

     - Wash your hands for at least 20 seconds
     - Clean and disinfect frequently used surfaces
     - Stay home if you're sick
     - Avoid touching your face

Learn more about staying safe and healthy at cdc.gov/covid19




Take action to slow the spread of COVID-19 by wearing a cloth face covering in public spaces, keeping at least 6 feet of physical distance, and frequently washing your hands. Do not buy surgical masks to use as a face covering. Those are intended for healthcare workers and first responders. Many items you may already have in your home can be used to create face coverings. Learn more at https://bit.ly/2Ravt42.
Everyone reacts differently to stressfull stiuations like COVID-19. You may feel anxious, mad, sad, or overwhelmed. Find ways to reduce your stress to help yourself and the people you care about.

Learn more about stress and coping during the COVID-19 outbreak by visiting, www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html